Refund Policy

Our 30-Day Money-Back Guarantee

At Zoko Global, we are confident in the quality and effectiveness of our marketing consulting services. We offer a comprehensive 30-day money-back guarantee to ensure your complete satisfaction with our services.

Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 30 days of the service commencement date
• You have participated in the initial consultation and strategy sessions
• You are not satisfied with the quality or direction of our services
• The service deliverables do not meet the agreed-upon specifications

Refund Process

To request a refund, please follow these simple steps:

Refund Timeline

Partial Refunds

In cases where services have been partially delivered or significant work has been completed, we may offer partial refunds based on:

• The amount of work completed at the time of refund request
• Deliverables already provided to the client
• Time and resources invested in the project
• Mutual agreement between Zoko Global and the client

Exceptions

While we strive to accommodate all reasonable refund requests, the following situations may not be eligible for refunds:

• Refund requests made after the 30-day guarantee period
• Services where the client has not participated in scheduled consultations
• Completed projects where all deliverables have been provided and accepted
• Requests based on external market conditions beyond our control

Contact Information

For refund requests or questions about our refund policy, please contact us:

Our Commitment

This refund policy reflects our commitment to client satisfaction and confidence in our services. We believe in building long-term relationships based on trust, quality, and results. If you're not completely satisfied with our services, we want to make it right.